Client
Spectrum
Channel
In-Store Sales
Industry
Telecommunications
Retail Recharged: In-Store Sales That Close
Problem
Spectrum struggled with underperforming retail locations due to passive staffing and a lack of localized strategy. They needed a partner who could embed within stores, energize foot traffic, and close deals in real-time.
816 Collective Solution
We transformed Spectrum’s retail presence by deploying our sales-trained brand reps inside select retail stores. Our teams were chosen for their energy, communication skills, and adaptability. We ran tailored local scripts, managed CRM updates on the spot, and incentivized team members through performance bonuses tied to activations. Spectrum received daily recap reports, customer insights, and targeted recommendations to improve flow and conversion.
They don’t just send reps—they send closers. 816 Collective understands both brand and business. Our stores haven’t felt this alive in years.