Customer Support Representative
Job Category: Entry Level
Location: Kansas City, Missouri
Job ID: 0515
Job Type: Full-time, Part-Time
Department: Support
The Opportunity
This role is for problem-solvers, good listeners, and natural empathizers. As a CSR, you’ll make sure customers leave with answers, clarity, and a positive brand experience—whether they’re asking questions or giving feedback.
What You’ll Do
- Manage in-person or virtual inquiries with professionalism
- Resolve issues and escalate when necessary
- Maintain campaign knowledge and product understanding
- Represent client values with every interaction
You Bring
- Patience, empathy, and clarity
- Experience in customer-facing roles
- Strong listening and communication skills
- Calm under pressure
How to Apply
Think you’re a fit? Let’s talk. Submit your application through the link below or send your resume and a short note to apply@collective816.com. Tell us who you are, what you bring, and why you want to roll with 816 Collective. We don’t care where you went to school—we care about how you show up. Interviews are quick, honest, and human.
816 Collective is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to any factor, including veteran status and disability status, protected by applicable federal, state or local laws. Contact us via email or send “APPLY” via SMS for additional information or to have someone from our staff contact you.
Privacy is a top priority for 816 Collective. We build it into our services and view it as an essential part of our business. To understand more about the data we collect and process as part of your application, please view our Privacy Policy .